Store Policy
Customer Care
At Timiza, our mission is to ensure you have the best possible experience, from the moment you choose your products through to everyday use. If you have any questions regarding our products, orders, deliveries, or exchanges, our team is always on hand to help.
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Email: chamorrotupac@yahoo.com
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Opening Hours: Monday to Friday, 9:00am – 6:00pm
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Response Time: We reply to all enquiries within 24 working hours.
Wholesale Inquiries
Looking to stock Timiza products in your shop or place a bulk order for your sports team or event? We offer bespoke conditions and exclusive discounts for trade partners. Please get in touch via email with the subject line "Wholesale", detailing your desired items and estimated quantities for a tailored quote.
Privacy & Safety
Your privacy and data security are paramount to us.
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Data Protection: Your personal details and address are used strictly for processing and dispatching your orders. We will never share or sell your data to third parties.
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Secure Payments: All transactions are processed through encrypted and certified platforms (such as PayPal and credit card gateways). We do not store your card details on our servers.
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Communications: We only send email updates regarding your order status, or news and promotions if you have explicitly opted in to our newsletter.
Payment Methods
We accept the following payment methods for your convenience and security:
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Credit & Debit Cards: Visa, Mastercard, Maestro, and American Express.